August Clinical Supervision Group Topic: Eliciting Feedback from Clients
Hi All!
This month in our clinical supervision groups we’ll be learning about how to elicit feedback from the wonderful people we serve. Why does this matter? The process of eliciting feedback actually leads to greater clinical outcomes. Clients are happier, and more likely to reach their goals. Eliciting feedback leads to a greater alliance between client and clinician, and the therapeutic alliance contributes to at least 50% of the quality of your intervention outcomes. In fact, alliance is a stronger predictor of outcomes than any single therapeutic modality. (If you’re interested in learning about alliance, check out Scott Miller’s website as he is one of the leading researchers on this topic.) You may be nervous about eliciting feedback, for fear you may receive negative information. Be comforted by the fact that when clients share some degree of negative feedback with you, it will actually lead to -you guessed it- greater clinical outcomes as well.
I’ll be bringing handouts on specific clinical tools you can use in session. Handouts were created by my very own clinical supervisor Susie Snyder, LCSW- one of the most skilled social workers and clinicians in Portland- who has kindly agreed to let me share them with all of you. Be sure to read our article for this month here. You’ll see the Session Rating Scale at the bottom; consider how this would work in your particular setting and with your specific population. I’ll be curious to hear about how you’ve effectively elicited feedback, as well as how you’d like to do it going forward!
Send any questions my way in the comment sections or by phone or email (arianalloydlcsw@gmail.com).